FAQ's
- Cancellations & Returns
Faulty goods should be returned within 7 working days from receipt (subject to proof of purchase and notification to us intentding to return the goods). Consumers may also return goods which do not conform to the contract. The consumer has the right to cancel or return their order / purchase within 7 working days from receipt of the original order / purchase without giving a reason, subject to the goods being unused in original packaging and in a re-saleable condition. If you have notified us of a problem with the goods, we will (at your option) either make good any shortage or non-delivery, replace or repair any goods that are damaged or defective upon delivery, refund to you the amount paid by you for the goods in question. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss of damage or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions.
Back to Top - Complaint Handling Procedure
The Company endeavors to respond to complaints within 5 working days. We always endeavor to handle complaints fairly and swiftly. Keeping the customer informed about progress. Feedback on how we can improve our service is always welcome. In all cases please do not hesitate to contact us.
Back to Top - Usage of recreational vehicles
IMPORTANT! All leisure vehicles such as Quad Bikes, ATV's, Buggies, Go-Karts, Off-Road Motorcycles etc., are off-road, driving is at your own risk and for use on private ground or special areas/tracks for off-road vehicles, no driving on public roads.
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